Privacy Statement

Effective 15th May, 2015
Introduction

Snow Leopard Group has created this privacy statement as it values its site visitors and respects their privacy. Snow Leopard Group collects certain information about visitors to its website in order to improve its communications with its visitors and customers about its products and services. Snow Leopard Group recognises that it must maintain and use site visitor information responsibly. Snow Leopard Group does not sell or rent to third parties, the information its site visitors or customers provide online. This policy describes the personal information we collect about you, why we collect it, and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, please contact Snow Leopard Group if our information practices change in the future, we will let you know by posting the policy changes on our website(s) or by communicating directly with you.

What kind of information does Snow Leopard Group collect?

Certain information is collected automatically when you visit the Snow Leopard Group website. Snow Leopard Group utilises third-party tracking applications like Adobe Omniture – (http://www.omniture.com/ www.omniture.com/www.websidestory.com) and Google Analytics (http://google.com/analytics) to measure and analyse the behaviour of visitors on the website as well as traffic patterns. Additional tracking applications might also be used in the future. However, we do not collect, store, or release any personal identifying information about you without first obtaining your consent.

How does Snow Leopard Group use my information?

When you request information from Snow Leopard Group, we use information collected from you to fulfil your request. We may need to contact you via phone, postal mail or email if we have other questions regarding your request. When you register with Snow Leopard Group you may choose to receive emails from us regarding our products, services, contests, and promotions. From time to time, we may also send you email to help us learn more about your purchasing preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your purchasing experience.

Does Snow Leopard Group share my information with third parties?

We may contract with third parties to assist us in maintaining and managing our site visitor information to fulfil requests or to communicate with our site visitors. Those third parties are bound by strict obligations of confidentiality and we do not authorise any of those third parties to make any other use of your information. Please note that we do not use information from or concerning you or your computer or device to send you advertisements or other promotional materials or notifications.

How do I access my information? How do I change or delete my information?

If at any time you would like us to update your personal information or remove you from our email or postal mailing lists, feel free to contact us by sending an email to info@snowleopardgroup.com with details of your request. Please be sure to include your email address and full name.

How do I remove my information from Snow Leopard Group’s email, phone and postal mailing lists?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email or regular mail, please let us know by sending an email to info@snowleopard.com. Please note that such requests may take up to 2-3 weeks to process. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honour your request.

Use of cookies

Snow Leopard Group may place “cookies” on your computer or device that may contain anonymous information that is associated with you. Cookies are small text files a website uses to recognise users, and are typically placed on your hard disk by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you or that, in some cases, can be read by a third-party domain.

Our cookies may record information about your visits to Snow Leopard Group’s site so that we can provide a continuous and more personalised experience for you, including for one or more of the following purposes: to help identify visitors; assess usage patterns; identify preferences; diagnose problems with our servers; gather demographic information; analyse trends and usage patterns; conduct research; deliver editorial content; record registration and personalised information; and otherwise administer Snow Leopard Group products and services.

If you do not wish Snow Leopard Group to place and use cookies on your computer, you should set your browser preferences to refuse cookies before accessing Snow Leopard Group’s site. Snow Leopard Group is not responsible for any failure by you or your browser to accurately implement or communicate your browser preferences or settings. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Snow Leopard Group’s site that depend on cookies.